Point of Sale
Set up registers, sell in store, manage tills, stock, pickups, shifts, returns, and receipts.
Point of Sale overview and requirements
Start here to understand what StoreMink POS does, what you need, which devices work, and how online and in-store selling stay connected.
Enable POS and set up locations
Turn on Point of Sale, prepare your first shop, choose location capabilities, and understand included and additional locations.
Set up POS staff, roles, and PINs
Invite cashiers and managers, understand their access, complete registration, use PIN sign-in, and remove access safely.
Authorise and manage POS devices
Authorise a desktop, tablet, or phone as a till, use a pairing code, revoke access, and respond to a copied device session.
Configure POS register settings
Choose auto-lock, price override, discount approval, open-shift, and cash-variance rules for every register.
Customise the register and scan products
Arrange the quick product grid, search the full catalogue, scan with hardware or a phone camera, and understand stock refreshes.
Process an in-store sale
Add products, attach or create a customer, enter a GSTIN, hold a cart, take payment, and finish a sale safely.
Take payments and split tenders
Understand cash, card machine, UPI app, verified online payments, store credit, split payments, deposits, and change.
Discounts, price overrides, and manager approval
Apply line or order discounts safely, understand owner-only rules, set cashier limits, and approve a sale with a manager PIN.
Print, email, and understand POS receipts
Print an 80 mm receipt, email a walk-in, show GST details, find earlier sales, and reprint a receipt.
Manage POS inventory and stock transfers
Receive, count, correct, and transfer stock from the shop floor while keeping a location-level inventory history.
Open, close, and reconcile cash shifts
Start a drawer with a float, record cash movements, close with a count, understand variance, and review Z-reports.
Prepare and hand over pickup orders
Work the pickup queue, use collection codes, mark parcels ready, take deposits or final payment, handle expiry, and complete hand-over.
Take returns at the counter
Find a POS or eligible online order, choose returned items, control restocking, use a valid refund method, and avoid over-refunding.
Refunds, store credit, exchanges, and credit notes
Understand refund destinations, store-credit balances, exchange requests, replacement stock, and GST credit notes after a return.
View POS sales, shifts, money, and analytics
Find in-store sales, reprint receipts, review POS orders, audit discretionary money events, and filter analytics by location.
Troubleshoot POS and internet issues
Fix common plan, location, device, staff, stock, shift, payment, pickup, receipt, and connectivity problems at the counter.