Marketing, blogs & communication

Create coupons, send targeted offers, publish content, and configure customer messages.

Create and manage coupons
Create percentage or fixed-value discount codes, pause them, edit them, and remove codes you no longer need.
Set coupon rules, validity, and usage limits
Control minimum spend, active dates, total uses, customer-group access, and the difference between an active and visible coupon.
Create and manage offers
Set up discount codes and automatic offers, control how deep they can go, and understand which offer a customer gets when more than one could apply.
Show coupons in the cart and target customer groups
Choose which active offers shoppers can discover and restrict a coupon to signed-in members of selected customer groups.
Send a coupon email campaign
Email an offer to all registered customers, a customer group, or selected customers, preview it, and review the initial send result in Email logs.
Create, publish, and feature blog posts
Write rich blog posts, add media and search details, save drafts, publish when ready, and feature important stories.
Manage blog categories and tags
Create, rename, and delete the shared category and tag choices used by blog editors, storefront filters, and related posts.
Allow and review customer blog submissions
Let signed-in customers write posts, decide whether approval is required, and approve, reject, or return a submission to draft.
Understand blog comments, reactions, and product reviews
Understand what customers can post and the current limits of merchant moderation for comments, reactions, and reviews.
Connect, pause, or disconnect Twilio SMS
Connect your own Twilio account with the DLT sender details required for transactional SMS in India.
Set up DLT-approved SMS templates
Mirror an approved DLT template exactly, add its template ID, and map each positional variable to StoreMink notification data.
Read SMS send-attempt logs
Check each SMS send attempt, its sent, failed, or skipped state, segment count, and initial error before deciding what to do next.
Troubleshoot coupons, blogs, email, and SMS
Resolve rejected discount codes, missing posts, customer submission issues, campaign send problems, and DLT SMS problems.
Send order updates on WhatsApp
Connect your own WhatsApp number, let Meta approve the message wording, choose which updates go out, and read what was delivered.
Reply to WhatsApp messages
Read and answer customer messages in Inbox, reply from your phone too, let customers start a chat from your store, and understand STOP.
Set up automatic replies on WhatsApp
Send a welcome message, an away message outside your business hours, and answer "where is my order?" automatically.
Manage your WhatsApp templates
See every WhatsApp template Meta has reviewed for your number, add your own for the inbox, and delete the ones you no longer need.