View and pay StoreMink invoices

StoreMink keeps subscription and AI-credit documents under Plan & billing. An amount you currently owe appears above the rest of the page so it is not missed.

Open invoice history

1. Open Plan & billing.
2. Select View invoices.
3. Choose an invoice to review its reference, dates, line items, tax, total, and payment status.
4. Use the invoice view when you need a printable business document.

Pay an open subscription invoice

1. Return to Plan & billing.
2. Find the amber message saying that an invoice is due.
3. Check the amount, service period, reference, and due date.
4. Select Pay now.
5. Complete the secure Razorpay payment and wait for StoreMink to confirm it.

The button is available only to a staff member who can manage billing. If an invoice stays unpaid after its due date, the store can move to the Free plan until payment is settled.

Understand common statuses

• Open means payment is due.
• Processing means a payment is already with the gateway. StoreMink does not offer a second Pay button.
• Paid means the invoice is settled.
• An AI-credit invoice is a paid receipt for a separate one-time purchase; it is not subscription debt.

If payment was taken but the page did not confirm it

Do not start another payment. Refresh the page and let StoreMink reconcile the existing gateway order. A confirmation problem is not proof that payment failed. Keep the Razorpay reference and contact support if the invoice remains unresolved.

If the Pay button is unavailable

• Ask a superadmin or a role with billing management access.
• Wait when the invoice says payment is already processing.
• Check that the browser allows the secure payment window.
• Confirm the invoice belongs to the current store before sharing its reference with support.